{"id":655,"date":"2026-04-24T16:42:03","date_gmt":"2026-04-24T16:42:03","guid":{"rendered":"https:\/\/dtfeurope.eu\/politika-privatnosti\/"},"modified":"2026-10-07T12:59:56","modified_gmt":"2026-10-07T12:59:56","slug":"politika-privatnosti","status":"publish","type":"page","link":"https:\/\/dtfeurope.eu\/hr\/politika-privatnosti\/","title":{"rendered":"Politika privatnosti"},"content":{"rendered":"\n<p style=\"font-size:14px;line-height:1.7;color:#555;background:#F8F8F8;border-left:4px solid #FFE500;padding:14px 18px;border-radius:6px;\">Ova Politika privatnosti obja\u0161njava kako <strong>Forte Printers Group, S.L.U.<\/strong> obra\u0111uje osobne podatke u vezi s web-stranicom dtfeurope.eu, u skladu s <strong>Uredbom (EU) 2016\/679<\/strong> (GDPR) i \u0161panjolskim <strong>Organskim zakonom 3\/2018<\/strong> o za\u0161titi osobnih podataka i digitalnim pravima (LOPDGDD).<\/p>\n\n<h2 class=\"wp-block-heading\">1. Voditelj obrade podataka<\/h2>\n\n<p><strong>Forte Printers Group, S.L.U.<\/strong><br\/>\u0160panjolski NIF \/ EU PDV: <strong>ESB13843677<\/strong><br\/>Registrirano sjedi\u0161te: Calle Urgell 78, 08186 Lli\u00e7\u00e0 d&#8217;Amunt, Barcelona, \u0160panjolska<br\/>Proizvodni pogon: Calle La F\u00e0brica 20, Nave 4, 08186 Lli\u00e7\u00e0 d&#8217;Amunt<br\/>Trgova\u010dki registar Barcelone, Svezak 48831, List 19, Odjeljak 8, Stranica B-597828, Upis 1<br\/>E-po\u0161ta (kontakt za privatnost): <a href=\"mailto:dtf@dtfeurope.eu\">dtf@dtfeurope.eu<\/a><br\/>Telegram: <a href=\"https:\/\/t.me\/+34659789488\" target=\"_blank\" rel=\"noopener\">+34 659 78 94 88<\/a><\/p>\n\n<p>Nismo imenovali formalnog slu\u017ebenika za za\u0161titu podataka (DPO) jer ne ispunjavamo kriterije iz \u010dlanka 37. GDPR-a. Za sva pitanja vezana uz privatnost molimo koristite gornju adresu e-po\u0161te. <\/p>\n\n<h2 class=\"wp-block-heading\">2. Osobni podaci koje prikupljamo<\/h2>\n\n<ul class=\"wp-block-list\">\n<li><strong>Podaci o korisni\u010dkom ra\u010dunu:<\/strong> naziv tvrtke, kontakt osoba, e-po\u0161ta, telefon, adresa za naplatu i dostavu, EU PDV broj.<\/li>\n<li><strong>Podaci o narud\u017ebi:<\/strong> kupljeni proizvodi, prenesene datoteke dizajna, povijest transakcija, fakture.<\/li>\n<li><strong>Podaci o pla\u0107anju:<\/strong> ne pohranjujemo potpune brojeve kartica. Podaci o karticama obra\u0111uju se izravno putem Stripea (certificiran PCI-DSS razine 1). <\/li>\n<li><strong>Tehni\u010dki podaci:<\/strong> IP adresa, vrsta preglednika, informacije o ure\u0111aju, kola\u010di\u0107i sesije, zapisi navigacije.<\/li>\n<li><strong>Komunikacijski podaci:<\/strong> e-po\u0161ta, Telegram poruke, zahtjevi za podr\u0161ku, zapisi o pritu\u017ebama.<\/li>\n<\/ul>\n\n<h2 class=\"wp-block-heading\">3. Svrhe i pravna osnova (GDPR \u010dl. 6)<\/h2>\n\n<ul class=\"wp-block-list\">\n<li><strong>Izvr\u0161enje ugovora<\/strong> (\u010dl. 6.1.b): obrada narud\u017ebi, izdavanje faktura, izvr\u0161enje dostava, korisni\u010dka podr\u0161ka.<\/li>\n<li><strong>Zakonska obveza<\/strong> (\u010dl. 6.1.c): porezna i ra\u010dunovodstvena evidencija prema \u0161panjolskom fiskalnom zakonodavstvu (zadr\u017eavanje minimalno 6 godina), uskla\u0111enost s PDV-om, zapisi validacije VIES-a unutar Zajednice.<\/li>\n<li><strong>Legitimni interes<\/strong> (\u010dl. 6.1.f): sprje\u010davanje prijevara, tehni\u010dka sigurnost, nadzor mre\u017ee, pobolj\u0161anje proizvoda, interna analitika.<\/li>\n<li><strong>Pristanak<\/strong> (\u010dl. 6.1.a): nebitni kola\u010di\u0107i, marketin\u0161ke komunikacije. Pristanak se mo\u017ee povu\u0107i u bilo kojem trenutku bez utjecaja na zakonitost prethodne obrade. <\/li>\n<\/ul>\n\n<h2 class=\"wp-block-heading\">4. Dijeljenje podataka \u2014 izvr\u0161itelji obrade i tre\u0107e strane<\/h2>\n\n<p>Osobne podatke dijelimo samo sa sljede\u0107im izvr\u0161iteljima obrade, od kojih je svaki vezan Ugovorom o obradi podataka (GDPR \u010dl. 28):<\/p>\n\n<figure class=\"wp-block-table\"><table>\n<thead><tr><th>Izvr\u0161itelj obrade<\/th><th>Svrha<\/th><th>Lokacija \/ Za\u0161titna mjera<\/th><\/tr><\/thead>\n<tbody>\n<tr><td>DHL Express \/ GLS<\/td><td>Dostave u ostatak EU-a<\/td><td>EU \u2014 adekvatnost prema lokaciji<\/td><\/tr>\n<tr><td>NACEX<\/td><td>Dostave u \u0160panjolsku i Portugal<\/td><td>EU \u2014 adekvatnost prema lokaciji<\/td><\/tr>\n<tr><td>Sendcloud<\/td><td>Platforma za otpremu: naljepnice za otpremu i pra\u0107enje po\u0161iljaka (na\u0161e poveznice za pra\u0107enje otvaraju njezinu stranicu za pra\u0107enje)<\/td><td>EU (Nizozemska)<\/td><\/tr>\n<tr><td>Stripe Payments Europe<\/td><td>Obrada kartica i SEPA pla\u0107anja<\/td><td>EU (Irska) + SAD putem Standardnih ugovornih klauzula (SCC) prema GDPR \u010dl. 46<\/td><\/tr>\n<tr><td>Holded<\/td><td>Ra\u010dunovodstvo, fakturiranje, fiskalna evidencija<\/td><td>EU (\u0160panjolska)<\/td><\/tr>\n<tr><td>Hostinger<\/td><td>Hosting web-stranice<\/td><td>EU<\/td><\/tr>\n<tr><td>Vanjski porezni savjetnik (Asstax)<\/td><td>Porezne prijave prema ugovoru o povjerljivosti<\/td><td>EU (\u0160panjolska)<\/td><\/tr>\n<tr><td>\u0160panjolska tijela vlasti<\/td><td>Kada je zakonski potrebno (AEAT, AEPD, sudovi)<\/td><td>EU (\u0160panjolska)<\/td><\/tr>\n<\/tbody>\n<\/table><\/figure>\n\n<p>Ni pod kojim okolnostima ne prodajemo osobne podatke tre\u0107im stranama.<\/p>\n\n<h2 class=\"wp-block-heading\">5. Me\u0111unarodni prijenosi podataka<\/h2>\n\n<p>Podaci se primarno pohranjuju unutar EU-27. Kada usluge tre\u0107ih strana usmjeravaju podatke kroz jurisdikcije izvan EU-a (najzna\u010dajnije Stripe za modeliranje sprje\u010davanja prijevara u Sjedinjenim Dr\u017eavama), oslanjamo se na <strong>Standardne ugovorne klauzule (SCC)<\/strong> odobrene od strane Europske komisije prema \u010dlanku 46. GDPR-a, dopunjene dodatnim tehni\u010dkim mjerama gdje je potrebno (enkripcija u prijenosu i u mirovanju). <\/p>\n\n<h2 class=\"wp-block-heading\">6. Razdoblja zadr\u017eavanja<\/h2>\n\n<ul class=\"wp-block-list\">\n<li><strong>Podaci o korisni\u010dkom ra\u010dunu:<\/strong> do zahtjeva za uklanjanje ili 24 mjeseca neaktivnosti.<\/li>\n<li><strong>Zapisi o narud\u017ebama, fakturama i ra\u010dunovodstvu:<\/strong> 6 godina (\u0160panjolski trgova\u010dki zakonik \u010dl. 30 i \u0160panjolski op\u0107i porezni zakon \u010dl. 66).<\/li>\n<li><strong>Zapisi validacije VIES PDV-a:<\/strong> 6 godina (zahtjev fiskalnog dokaza).<\/li>\n<li><strong>Zapisi o pristanku za marketing:<\/strong> do povla\u010denja pristanka.<\/li>\n<li><strong>Tehni\u010dki zapisi:<\/strong> 90 dana u svrhu sigurnosti.<\/li>\n<li><strong>Zahtjevi za podr\u0161ku \/ Telegram razgovori:<\/strong> 24 mjeseca od posljednje interakcije.<\/li>\n<\/ul>\n\n<h2 class=\"wp-block-heading\">7. Va\u0161a prava prema GDPR-u<\/h2>\n\n<p>Imate sljede\u0107a prava u vezi s va\u0161im osobnim podacima:<\/p>\n\n<ul class=\"wp-block-list\">\n<li><strong>Pristup<\/strong> (\u010dl. 15) \u2014 saznati koje podatke dr\u017eimo o vama.<\/li>\n<li><strong>Ispravak<\/strong> (\u010dl. 16) \u2014 ispraviti neto\u010dne podatke.<\/li>\n<li><strong>Brisanje \/ pravo na zaborav<\/strong> (\u010dl. 17) \u2014 podlo\u017eno zakonskim obvezama zadr\u017eavanja.<\/li>\n<li><strong>Ograni\u010denje obrade<\/strong> (\u010dl. 18).<\/li>\n<li><strong>Prenosivost podataka<\/strong> (\u010dl. 20) \u2014 primiti va\u0161e podatke u strojno \u010ditljivom formatu.<\/li>\n<li><strong>Prigovor na obradu<\/strong> (\u010dl. 21) \u2014 uklju\u010duju\u0107i izravni marketing.<\/li>\n<li><strong>Povla\u010denje pristanka<\/strong> u bilo kojem trenutku bez utjecaja na zakonitost prethodne obrade.<\/li>\n<li><strong>Podno\u0161enje pritu\u017ebe<\/strong> \u0160panjolskoj agenciji za za\u0161titu podataka (AEPD) na <a href=\"https:\/\/www.aepd.es\" target=\"_blank\" rel=\"noopener\">www.aepd.es<\/a>, ili va\u0161oj nacionalnoj agenciji za za\u0161titu podataka.<\/li>\n<\/ul>\n\n<p>Za ostvarivanje bilo kojeg prava kontaktirajte <a href=\"mailto:dtf@dtfeurope.eu\">dtf@dtfeurope.eu<\/a> s dokazom identiteta. Odgovorit \u0107emo u roku od mjesec dana (mo\u017ee se produ\u017eiti do dodatna dva mjeseca za slo\u017eene zahtjeve, GDPR \u010dl. 12.3). <\/p>\n\n<h2 class=\"wp-block-heading\">8. Automatizirano dono\u0161enje odluka i profiliranje<\/h2>\n\n<p><strong>Ne<\/strong> provodimo automatizirano profiliranje niti automatizirano individualno dono\u0161enje odluka u smislu \u010dlanka 22. GDPR-a na temelju osobnih podataka. Jedini automatizirani proces koji se koristi je provjera prijevara u stvarnom vremenu od strane Stripea pri transakcijama pla\u0107anja, \u0161to je potrebno za izvr\u0161enje ugovora i uklju\u010duje mogu\u0107nost ljudske provjere u spornim slu\u010dajevima. <\/p>\n\n<h2 class=\"wp-block-heading\">9. Maloljetnici<\/h2>\n\n<p>Na\u0161e usluge namijenjene su isklju\u010divo tvrtkama i samostalnim profesionalcima (B2B). Web-stranica nije namijenjena osobama mla\u0111im od 16 godina. Ne prikupljamo svjesno podatke od maloljetnika. Ako saznate da je maloljetnik dostavio osobne podatke, molimo kontaktirajte nas radi trenutnog brisanja.   <\/p>\n\n<h2 class=\"wp-block-heading\">10. Sigurnosne mjere<\/h2>\n\n<p>Provodimo odgovaraju\u0107e tehni\u010dke i organizacijske mjere (GDPR \u010dl. 32) uklju\u010duju\u0107i: TLS enkripciju za svu komunikaciju, enkripciju u mirovanju za osjetljive podatke, kontrolu pristupa temeljenu na principu najmanje privilegije, periodi\u010dne sigurnosne revizije, sigurnosne kopije i fizi\u010dku sigurnost u na\u0161im objektima za obradu.<\/p>\n\n<h2 class=\"wp-block-heading\">11. Izmjene<\/h2>\n\n<p>Mo\u017eemo a\u017eurirati ovu Politiku privatnosti kako bismo odrazili operativne, pravne ili regulatorne promjene. Materijalne promjene bit \u0107e priop\u0107ene putem e-po\u0161te aktivnim korisnicima i objavljene na ovoj stranici s a\u017euriranim datumom u nastavku. <\/p>\n\n<p style=\"font-size:12px;color:#888;text-align:center;margin-top:36px;\">Zadnje a\u017eurirano: 07.10.2026.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Ova Politika privatnosti obja\u0161njava kako Forte Printers Group, S.L.U. obra\u0111uje osobne podatke u vezi s web-stranicom dtfeurope.eu, u skladu s Uredbom (EU) 2016\/679 (GDPR) i \u0161panjolskim Organskim zakonom 3\/2018 o za\u0161titi osobnih podataka i digitalnim pravima (LOPDGDD). 1. Voditelj obrade podataka Forte Printers Group, S.L.U.\u0160panjolski NIF \/ EU PDV: ESB13843677Registrirano sjedi\u0161te: Calle Urgell 78, 08186 [&hellip;]<\/p>\n","protected":false},"author":0,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-655","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.7 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Politika privatnosti - DTF Europe<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/dtfeurope.eu\/hr\/politika-privatnosti\/\" \/>\n<meta property=\"og:locale\" content=\"hr_HR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Politika privatnosti - DTF Europe\" \/>\n<meta property=\"og:description\" content=\"Ova Politika privatnosti obja\u0161njava kako Forte Printers Group, S.L.U. obra\u0111uje osobne podatke u vezi s web-stranicom dtfeurope.eu, u skladu s Uredbom (EU) 2016\/679 (GDPR) i \u0161panjolskim Organskim zakonom 3\/2018 o za\u0161titi osobnih podataka i digitalnim pravima (LOPDGDD). 1. 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